Pilot testing is underway
We are onboarding a limited number of pilot providers from an exclusive waitlist.
Parkway pilot
The complete Parkway platform for NDIS providers. We are onboarding a limited number of pilot providers from an exclusive waitlist. Everything below is included for pilot providers.
- Core rostering with 4 calendar views
- Four apps: Core · Coordinator · Connect · Workers
- EVV geo-fenced clock-in and out
- AI voice-to-NDIS notes for every shift
- AI incident classification and routing
- AI note quality enforcement
- All 33 compliance registers
- Real-time activity stream
- SCHADS payroll and timesheet processing
- Auto invoicing, PRODA, Xero and MYOB
- AI worker matching for ratio shifts
- Autonomous shift-fill assistance
- eMAR and clinical forms
- Kilometre caps, alerts and van booking
- NDIS claims, budgets and plan tracking
- Support Coordinator external portal and PDF exports
- Plan Manager module
- Support Coordinator module
- DEX and Services Australia integration
- Custom roles and permissions
- API access and webhooks
- White-label and custom subdomain
- SSO and SAML authentication
- Insights and analytics
- Onboarding and data migration
- Dedicated account manager
- Priority support
- Training Hub, 124 modules
- Events hub and public RSVP
- Respite stays and STA onboarding
- Airwallex cards and transfers
- SIL and ILO property management
- Onboarding forms hub
- Healthcare network
- Referrals and SC intake links
- Recruiting pipeline
- Tasks and workflows
- Worker SMS broadcasts
- Notes hub
NGO Training Centre library
The Plus disability library, completed inside Parkway. Not a second LMS. Training Hub is live: 124 modules in-platform.
Training inside Parkway
Delivered in the Workers app and staff portal. Certificates and training records stay connected to the worker profile.
- Plus courses and Xpress refreshers
- Assessment-gated completions
- Certificates retain NGO Training Centre branding
- Completions update the compliance matrix
Available as an add-on
Providers keep the complete Parkway platform and add the NGO Training Centre library for their workforce.
Training Hub is live: 124 modules in-platform.
Join the pilot waitlistFrequently asked questions
Not yet. Pilot testing is underway with a limited number of pilot providers, onboarded from an exclusive waitlist. Join the waitlist and we will be in touch as places open.
The complete Parkway platform listed above, with onboarding and data migration handled alongside your team.
Participant records are stored in Sydney (AWS ap-southeast-2), encrypted in transit (TLS) and at rest (AES-256). Some supporting services, such as AI drafting and video recordings, process data overseas. Each one and its region is listed on our sub-processors page.
Worker NDIS training is the NGO Training Centre library, completed inside Parkway. Training Hub is live: 124 modules in-platform.
Workers complete the Plus disability library inside Parkway. Completions write the certificate and training register automatically. Training Hub is live: 124 modules in-platform.
Join the pilot waitlist
Pilot testing is underway. We are onboarding a limited number of pilot providers from an exclusive waitlist.